At smartzaar.com, we strive to provide reliable and timely delivery of our products. Below are the details of our shipping policies.
1. Shipping Locations
We currently ship to Lucknow.
If your location is outside our service area, please contact us for possible arrangements.
2. Shipping Charges
Shipping charges vary based on the order value, product weight, and delivery location.
Free shipping may be available on orders above ₹2499. (if applicable).
Any additional charges such as taxes, handling fees, or special delivery requests will be communicated during checkout.
3. Estimated Delivery Time
Orders are processed within 3 business days after payment confirmation.
Delivery times vary based on location:
Local Deliveries: 3 days
Within [State/Region]: 7-15 days
National Deliveries: 15-20 days
Delays may occur due to unforeseen circumstances like weather conditions, strikes, or logistical issues.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email.
You can track your shipment on our website or through the delivery partner’s website.
5. Delivery Policy
Orders will be delivered to the provided address. Please ensure the address and contact details are correct.
If no one is available to receive the order, our courier partner may attempt a second delivery or leave a contact card.
Customers are responsible for receiving large or heavy items (e.g., almirahs) at their doorstep. Installation or placement inside homes is not included unless specified.
6. Damaged or Missing Items
If you receive a damaged or incorrect product, please contact us within 3 days of delivery.
Keep the original packaging and provide photos of the damage for quick resolution.
We will offer a replacement or refund based on our return policy.
7. Cancellation of Shipment
Orders can be canceled before shipment by contacting our support team.
If the order has already been shipped, cancellation may not be possible.
8. Contact Us
For any shipping-related queries, feel free to reach out: 📍 120, Near PNB Bank Chhatthha Meel Sitapur Road, Lucknow – 226201 📞 0522-7166051, 8960383942 📧 info@smartzaar.com
Would you like any modifications based on your shop’s policies? 😊
